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Otter Hockey

Otter x Gribbid Chamois Pro Grip

Otter x Gribbid Chamois Pro Grip

Regular price $13.00 USD
Regular price Sale price $13.00 USD
Sale Sold out
Tax included.

 Fresh from our collaboration with Gribbid, the number one grip used by internationals.

 

"The Gribbid ProGrip feels nice and gives an extremely good grip on your hockey stick, even when you have wet hands or when it rains. The chamois grip must be placed over the existing grip and is therefore also called an overgrip, (Gribbid, 2021)."

 

"Features:

– Highest quality – Original progrip® quality from The Netherlands

– Soft and comfortable

– Shock-absorbing function

– High moisture absorption capacity

– Anti-slip under all circumstances

– Suitable for all sizes of hockey sticks

– Easy to apply and replace

– Patented gribbid progrip® quality, (Gribbid, 2021)"

 

https://www.gribbid.com/

Returns & Warranty

Returns Policy

 

For purchases under 31 days old, we will exchange a faulty item at our expense. 

​Please e-mail: kmaroo@otterhockey.co.uk with your order number and daytime contact number so we can arrange an exchange delivery.

​If you are unhappy with any item, then you have 31 days from the day of purchase, to return it without any cosmetic change, to the return address, using the original box. This is conditional to the item being

in the original packaging.

​​All UK returns are free. 

 

Warranty Policy

All sticks, bags and gloves come with a 3-month warranty from the date of purchase. If an item is delivered faulty or becomes faulty through normal use within 3-months, then we will replace it for free. Please, note that the purchase has to be within 3 months for any action to be taken. This is agreed upon at checkout. 

We will require any faulty sticks to be returned to us and tested before we can deem the stick faulty. 

​Items purchased from the Prototype or Limited Edition sections of the shop, do not fall under this Warranty Policy. They are Non-Refundable and Non-Returnable.

What is not covered under warranty

  • Wear to the head is a feature of modern hockey and we cannot and will not replace sticks for this reason.

  • Damage inflicted on a stick from clashes with other sticks is not a cause for complaint as it is part of the nature of the game. 

  • A well-used or worn stick showing clear signs of damage having been inflicted on it through abuse or general play will not be replaced.

  • NOT COVERED: chips, scratches, nicks, invisible cracks, cracks in the label/end cap, worn stick heel, or loose particles inside the composite’s interior, rattles, vibration, or any other result of normal use. These problems will not affect the play of the stick.

  • Unravelling grips are not covered by the returns & warranty policy. 

  • In the event of loose particles and rattles inside of the stick; this can usually be resolved by removing the end cap of the hockey stick and shaking the particles out.

  • A Composite stick is made to hit field hockey balls, nothing else. Don't hit stones, rocks, other player's sticks (that's called hacking), or anything hard that isn’t a hockey ball. It will cause your stick to chip and bring down the total performance of your stick.

  • Play on grass or turf, not on dirt, not in the street, not on a tennis court, not in the parking lot, or any abrasive surface. It will grind down your stick.

  • REVERSE EDGE HITTING DAMAGE: While the FIH (International Hockey Federation) rules allow reverse edge hitting, our warranty does NOT cover this type of damage. If you hit the ball with this area of the stick, you do so entirely at your own risk. We are unable to offer a replacement or refund for damage caused by hitting the ball with either edge of the hockey stick. Reverse hitting damage starts by hitting the rounded side of the stick through not using the proper technique. 

 

How the warranty works

For purchases over 14 days old but less than 4-months old please send back the item to the address below, along with a covering letter stating the fault, your order number, and your daytime contact number.

 Please retain any proof of posting, receipt or tracking number for any item returned as we cannot accept responsibility until a member of our staff has signed for receipt of the goods.

Where to send your return to

Otter Hockey

17 Welsby Court

Eaton Rise

London

W5 2EX​

 

​+44 7985278559

Clothing

Clothing is not covered under warranty. However, we are happy to exchange any clothing if it does not fit you. We are also happy to refund you the price of the garment(s) (not the shipping cost) after we receive it back. Returns are accepted within 31 days of receipt of the garment(s) if you do not like the garment and the original packaging is still on the garment.

Chamois Grips

Returns for chamois grips are accepted within 31 days of receipt of purchase, as long as the chamois is not used at all and has no cosmetic wear and tear. We will require photographic evidence of this before a return is accepted. If the refund is accepted, we will refund you the full cost that you paid for the chamois grip(s) but not the shipping cost.

Bags, Gloves and Shinpads

Returns for bags, gloves and shinpads are accepted within 31 days of receipt of purchase, as long as they are not used and in their original packaging. 

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  • Hassle-Free Exchanges

    Not sure about your choice? We offer free UK exchanges & returns on all orders. Let us know & we'll send you a free UK returns label.

FAQs

What size should I get?

Use the table below to choose the right sized stick:

Height: 5’0” - 5’4” Stick Size: 35.5”

Height: 5’4” - 5'9" Stick Size: 36.5”

Height: 5'9 - 6’4” Stick Size: 37.5”

Height: 6’4” - 7’0” Stick Size: 38.5”

This is a guide, ultimately you should use what you are comfortable with. 

Which stick is right for me?

Check out our Stick Quiz here to find the stick best suited to your style of play.

What's the difference between 95% & 70% carbon sticks?

95% Carbon

1. Most power you can get in a hockey stick

2. More bouncy first touch

70% Carbon

1. Balance of power & a soft first touch

2. Easier to trap high speed passes with 70% carbon

What if I don't like my stick?

With free UK exchanges and a 30 day returns policy, you can shop risk free.